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Digital skills and the workplace

Digital skills are essential for success in the modern workplace. Proficiency in Microsoft packages like Word, Excel, and PowerPoint, along with using tools like Outlook, enhances productivity, collaboration, and communication.

Digital skills are constantly evolving, so having the ability to quickly adapt to new technologies, learn new software or tools, and stay updated on industry trends is invaluable. As Artificial Intelligence (AI) becomes more popular, organisations will have to work out how to utilise it for positive ends. Embracing a growth mindset and being open to continuous learning will not only keep your digital skills relevant but also enable you to harness the power of AI for transformative and beneficial applications.

You may already be used to using Gmail and Slack at university or college so you will have a head start. Microsoft packages are by far the most used in the workplace and here’s a rundown of the most popular.

Microsoft Office Suite:

Word:

Proficiency in Microsoft Word is crucial for creating and editing documents, such as reports, letters, and memos. It involves formatting text, adding tables and graphics, and utilising collaboration features.

Excel:

Excel is essential for data management, analysis, and creating spreadsheets. Skills in formulas, functions, data visualisation, and basic macros can greatly enhance productivity and decision-making.

PowerPoint:

Proficiency in PowerPoint enables the creation of engaging presentations with visuals, animations, and multimedia elements. It is a valuable skill for delivering impactful and professional presentations.

Outlook:

Outlook is an email and personal information management program. Understanding how to compose, organise, and manage emails efficiently is important. Additionally, features like calendar management, scheduling meetings, and setting reminders can streamline work processes and improve productivity.

Don’t forget, if you would like help in developing your skills in any of these areas or products, your employability or careers team can help you. Following the links on the Universities and Colleges page.

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Advantages of Proficiency

Enhanced Productivity:

Proficient digital skills, including familiarity with Microsoft packages, allow for efficient completion of tasks. Automating processes, utilising shortcuts, and effectively using features save time and improve productivity.

Collaboration and Communication:

Digital skills enable effective collaboration and communication within teams. Sharing documents, co-authoring in real-time, and utilising communication tools like chat and video conferencing enhance teamwork and remote collaboration.

Professional Presentations:

Proficiency in PowerPoint and other presentation tools allows for the creation of visually appealing and impactful presentations. Engaging visuals, clear messaging, and effective delivery contribute to professional and persuasive communication.

Additionally, being able to set up meetings in Microsoft Teams and Zoom allows for efficient remote collaboration and effective virtual communication. Alongside proficiency in Microsoft packages such as Word, Excel, and PowerPoint, there are several other digital skills that are highly sought after. These include:

Data Analysis and Interpretation:

The ability to work with data, analyse it effectively, and draw meaningful insights are essential for some roles. Skills in data manipulation, using tools like Excel or specialised software, and understanding basic statistical concepts are highly valued.

Digital Marketing and Social Media:

Understanding digital marketing strategies, search engine optimization (SEO), content creation, and social media management are in high demand. Proficiency in platforms like Google Analytics, Facebook Ads Manager, or content management systems can contribute to successful marketing campaigns.

Project Management Tools:

Familiarity with project management software such as Asana, Trello, or Jira is beneficial for organising tasks, setting deadlines, tracking progress, and coordinating team efforts. Knowledge of project management methodologies such as Agile or Scrum is also valuable.

Cybersecurity Awareness:

Given the increasing online threats, having knowledge of basic cybersecurity practices is crucial. Understanding how to protect personal and sensitive information, recognising phishing attempts, and following cybersecurity protocols help maintain a secure work environment.

Web Design and Development:

Basic web design skills, including knowledge of HTML, CSS, and website builders like WordPress, allow for website customisation, maintenance, and updates. Understanding user experience (UX) principles and responsive design is also advantageous if you want a role in this industry.

Digital Communication and Collaboration:

Proficiency in various communication and collaboration tools beyond email, such as Slack, Microsoft Teams, or Google Workspace, enables effective remote communication, file sharing, and project collaboration. Strong written and verbal communication skills are also vital in virtual environments.

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Case Study

Cardiff University

In 2023, Katherine, a final-year BA English Language and Philosophy student at Cardiff University, embarked on her professional journey with the Career Confident programme. Identifying as disabled and a carer, Katherine faced challenges in her pursuit of professional experience. Through the programme she connected with Promo Cymru, securing a paid placement to write for their blogging site, “The Sprout“. This opportunity enabled Katherine to develop her writing skills in a professional setting.

Guided by her Project Officer, Katherine also attended various networking events, expanding her professional connections and gained an understanding of the industry. The culmination of this support was evident in an increase in Katherine’s confidence and her ability to navigate the professional world, even securing a mentorship at Promo Cymru.

“The Career Confident programme was a game-changer. Without it, I wouldn’t have had the exposure or the confidence to pursue a career in writing post-university.”

Katherine